Returns & Exchanges Policy

At Khushbu Jewellers, we want you to be completely satisfied with your purchase. If your jewelry doesn't meet your expectations, we offer a hassle-free 14-day return and exchange policy for all unworn items in their original packaging.

1

Initiate Your Request

Log into your account and select the 'Return' option next to your order, or contact our customer support team with your order number.

2

Secure Packaging

Place the jewelry back in its original Khushbu Jewellers box with all certificates and tags attached to ensure safe transit.

3

Ship the Item

Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location.

4

Quality Check & Refund

Once our artisans verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing